MukTown Tumble – FAQ

📍 Location

Q: Where is MukTown Tumble located?
A: 1012 Main Street, in the back of Accent on Dance of Mukwonago. Please use the back entrance — everything is labeled when you walk in.

Q: Is parking shared?
A: Yes, parking is shared with Accent on Dance. Please park in the back lot when possible.

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👶 Classes & Programs

Q: What ages do you offer classes for?
A: We offer toddler, youth, and tumbling levels for ages walking–17 years.

A: Our classes run in 3-month seasons (Winter, Spring, Summer & Fall). Billing is charged monthly throughout each 3-month session.

Example:
If your class is $66 per month, the total after the full 3-month session is $198.
If you sign up on November 17, you will be charged:

• November 17: $66

• December 17: $66

• January 17: $66

  *Even though the Winter Session officially runs December through February, your billing cycle is based on your registration date.

A: Open Gym Billing: You can choose to pay per drop-in or choose a monthly option if you plan to come at least twice a week. Monthly Open Gym is billed from the day you register and will automatically charge each month until you cancel.

Q: What is Mommy & Me?
A: A guided parent–child movement class that includes warm-up songs, stretching, basic tumbling skills, and fun activities to build coordination and confidence.

Q: What should my child wear?
A: Comfortable athletic clothing(Please no baggy clothing). Hair pulled back. No jewelry.

Q: Do I need to bring anything?
A: Please bring a labeled water bottle with your athlete’s name. Children participate barefoot. Please have your athlete take their shoes off before entering the gym.

Q: Can parents stay and watch?
A: Yes, but seating is limited. Please arrive a little early to help your child get settled.

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🕒 Open Gym & Drop-In Options

Q: Do you offer open gym?
A: Yes!
• Toddler Open Gym (Walking–5 years) – Tues & Thurs 10:30–11:20am
• Youth/Teen Open Tumbling (Ages 6–17) – Offered on select days
• Daytime Tumbling (Ages 5–12) – Fridays 10:30–11:20am

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🎉 Birthday Parties

Q: Do you host birthday parties?
A: Yes! Parties include:
– 1 hour of active play
– 1 hour for presents and cake
– Activity stations
– Bounce house time (ideal for under 8 years)

Q: How many kids can attend?
A: Up to 20 kids recommended due to space and limited seating.

Q: Can we bring food or drinks?
A: Yes — food, drinks, treats, and cake are welcome in the designated party area.

Q: What’s included in the party package?
A: Birthday child + 10 guests. Additional guests may be added.

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📅 Scheduling & Policies

Q: How do I add classes to my calendar?
A:

1. Open your confirmation email

2. Click “Schedule”

3. Select your booked class

4. Click “Book Here”

5. Choose a calendar option
   

Q: Do you offer refunds or transfers?
A: Refunds follow the package or class policy. Contact us directly for help.

Q. If my child misses class for illness or other conflicts (concerts, events, etc.), is a makeup class available?

A.Sick Policy (No Refunds / No Makeups)

Please keep your child home if they are sick.
For the health and safety of all athletes and staff, children should not attend class if they have:

• A fever within the past 24 hours

• Vomiting or diarrhea within the past 24 hours

• A contagious illness (flu, strep, hand-foot-mouth, pink eye, etc.)

• Symptoms that prevent safe participation

Missed Classes Policy

• Missed classes for any reason, including illness, are non-refundable

• No makeup classes or credits are offered for missed classes unless arranged with staff.